Process discovery · for regulated UAE organisations & consultancies
Know how work really gets done.
Prism maps how work actually gets done by asking the people who do it, in their own language, on their own phone, and turns it into documentation and an automation backlog you can act on. Upload your SOPs, interview the people, see where they disagree.
- ~25 min
- per person, on their own phone
- 33
- languages, voice or text, Arabic included
- 100 MB
- per SOP file: PDF, DOCX, even scans
- Every
- finding cited to its source
Most transformation starts with a guess about how the work is done.
Workshops are slow and loud
Weeks of calendar wrangling, and you still mostly hear from whoever talks most in the room.
SOPs describe the ideal, not the work
The real process has workarounds, spreadsheets, and a step nobody wrote down.
Know-how leaves with people
The person who knows how it actually works goes on leave, and the work stalls.
For enterprises & government
Know where the time goes, and what to fix first.
An automation backlog, sized in hours
Every recurring workflow ranked by readiness and impact, with hours per week built from what people actually reported.
SOPs that match reality
Your written SOPs and what people actually do, side by side: triggers, exceptions and unwritten rules, ready for onboarding and audits.
Key-person risk, surfaced
See which know-how lives in a single head, and what would stall if that person were away.
The org you actually have
Reporting lines, handoffs, and where job titles no longer match the work people do.
For consultancies
Sell discovery as a product. Win the work on evidence.
Win the proposal on evidence
Size the opportunity from the client's own people before the proposal goes in, not from a hunch and two workshops.
Discovery in days, not weeks
Interview a whole department in parallel. Your consultants analyze and advise instead of scheduling and transcribing.
Your methodology, your brand
Campaigns carry your goal and focus questions into every interview. Interview screens and invites carry your client's brand.
Hand off build-ready specs
Export classified processes as automation blueprints and n8n scaffolds. The next engagement starts where discovery ends.
Portfolio
Upload your SOPs. Interview the people. See where they disagree.
What is written and what is done are rarely the same. Portfolio reads your procedure library and sets it against what employees tell Sara.
Upload SOPs in bulk
PDF, DOCX and scanned pages (OCR), up to 100 MB per file. Drop in the whole library, organised by business unit and role.
Every step cited
Each extracted step points back to the passage it came from, so a reviewer can check it in one click.
A truthful Coverage view
See what was actually read and what wasn't. Pages that couldn't be processed are shown, not quietly skipped.
Links across SOPs
Duplicates, overlaps and handoffs between procedures are surfaced, so you see where documents repeat or contradict each other.
Verify
Benefits that are measured, not projected.
Owner-signed baselines
Before anything changes, the process owner signs off on how it performs today.
Acceptance criteria
Agree what success looks like up front, in terms the owner recognises.
Verified results
Compare the outcome to the signed baseline. Benefits are measured, not projected.
Built for regulated UAE organisations
Your people, your policy, your call on where data goes.
Arabic and 32 other languages
People answer in the language they think in, by voice or text.
Consent first, employee review before sharing
Interviewees consent up front and see what is shared from their interview before it counts.
Sovereign model gateway, as an option
Route model traffic through a gateway you control, where your policy requires it.
Retention you choose
Process and discard, delete after N days, or keep, set per your policy.
From roster to map of work, without a meeting.
Set the goal
Describe the business and what you want to learn. Add focus questions for a specific discovery campaign.
Share the links
Upload a roster. Each person gets a private link: no app, no account. They talk when it suits them and can pause anytime.
Sara asks like an expert
She tailors questions to each role and industry, asks for real examples and numbers, and follows the thread when titles don't match the work.
Get the map of work
Accounts are reconciled into canonical processes, conflicts kept side by side, and every opportunity ranked by readiness.
Findings you can put in front of a board.
Evidence, not opinions. Every line of the report footnotes back to the people who said it.
Supplier invoices wait three to four days1 for a second sign-off. Finance and operations disagree on when it’s needed2, and nobody could say how many invoices that affects3 each week.
Note 1: Stated vs. inferredStated
“Anything over five thousand sits with me until the controller signs. Three, four days, usually.”
Every extracted fact is tagged by whether the employee said it or the analysis derived it, with a verbatim quote.
Note 2: Disagreements kept, not averaged
“Every invoice over five thousand needs two signatures.”
“Only new suppliers need the second one.”
When two people describe the same process differently, you see both versions and who holds each.
Note 3: Gaps flagged, never guessed
Invoices per weekNot reported
Partial interviews are marked partial. Missing numbers stay missing instead of being invented.
Note 4: Employees review first
Approved by the interviewee6 of 6
People see and approve what's shared from their interview, which is why they talk openly.
Interviews in the language people think in: 33 and counting
Answers, before you ask.
What is Prism?
Prism runs AI discovery interviews. Sara, an AI interviewer, holds a short voice or text conversation with each employee and turns it into SOPs, process maps, role profiles, and a company-wide analysis: where time goes, key-person risks, and which processes to automate first.
Do employees need an account or password?
No. Every employee gets a unique personal link — tap it and the conversation starts. There is nothing to install and nothing to sign into.
Which languages does Sara speak?
Sara converses in more than 30 languages, including English, Hindi, Tamil, Malayalam, Filipino, Urdu, Swahili, and Arabic. She detects the language an employee is comfortable with automatically.
Can we upload our existing SOPs?
Yes. Portfolio takes SOPs in bulk (PDF, DOCX and scanned pages, up to 100 MB per file), cites every extracted step to its source passage, shows what was and was not read, and links overlapping or duplicate procedures across documents. You choose how long the original files are kept: keep, delete after a set number of days, or process and discard.
Is the interview voice or text?
Voice by default — employees just talk. Anyone can switch to a typed chat at any point during the interview.
What does Prism produce?
For each person: a job description, SOPs, a process map, and structured data about their work. Across the organization: an org chart, tool inventory, efficiency analysis, and each process classified as a candidate to automate, AI-enhance, make agentic, or eliminate.
How long does an interview take?
About 25 minutes. Employees can pause and resume — the link keeps their progress.
How is Prism used by consultancies?
Consultancies run Prism as their discovery engine: set up a campaign with the engagement's goal and focus questions, brand the interview screens and invites for the client, interview a whole department in parallel, and use the reconciled findings to size the opportunity and scope the work. Classified processes export as automation blueprints and n8n scaffolds.
Can we trust what employees tell an AI?
Every finding is traced to who said it, tagged as stated or inferred, and backed by a quote. Conflicting accounts are kept side by side rather than averaged, and partial interviews are flagged instead of filled in with guesses. Employees review what's shared from their interview, which encourages candid answers.
What if someone's job title doesn't match what they actually do?
Sara treats the title as a starting point, not a fact. If someone describes different work, she adapts her questions to what they really do — and the analysis flags where titles and real work diverge.
Is our interview data private?
Yes. Prism is multi-tenant: every organization's interviews, transcripts, and reports are scoped to its own workspace and visible only to that organization's admins.
Stop guessing how work gets done. Ask the people who do it.
Create a workspace, upload your roster, and share the links. Employees just tap and talk.